Frequently Asked Questions

Urukuta.com (meaning "The Wall" in Kinyarwanda) is Rwanda's all-in-one digital marketplace. You can buy and sell goods, find jobs and tenders, discover local businesses, read educational content, and prepare for provisional driving exams.

Browsing and posting basic ads is completely free. Premium features like featured ads, job/tender postings, and exam access require a one-time payment via MTN Mobile Money.

Click "Login" and sign in with your Pherraxo account. Pherraxo is Rwanda's trusted OAuth identity provider — no separate password needed on Urukuta.

Click "Post Ad" in the top navigation, fill in your listing details and photos, and submit. All ads are reviewed by our team before going live. Approval usually happens within 24 hours.

Ads can be rejected for incomplete descriptions, inappropriate content, wrong category, or suspected fraud. You'll receive a notification with the reason. Fix the issue and repost.

Up to 5 photos per ad. Supported formats: JPG, PNG, WebP, and GIF. Max 5MB per photo.

You must be logged in to see seller contact details. Click "View" on any ad, then log in if prompted.

Only users with a client subscription can post. Contact us to upgrade your account. Admin users can also post directly.

Job and tender posting prices are set by the admin. Check the current pricing on the post page or contact us.

Listings are active until the deadline you set. Expired listings are automatically hidden but not deleted.

Tsindira is an online exam preparation service for Rwanda's provisional driving exam. You pay once to access a timed, multiple-choice exam that simulates the real test.

Each payment gives you one exam attempt. If you don't pass, you can pay again to retry.

Yes. Results and a full question review with explanations are shown immediately after submission.

Tsindira is a preparation tool only. We cannot guarantee results on the official government exam.

Email and password are managed by Pherraxo. Visit auth.pherraxo.com to update your identity information. Changes sync to Urukuta on your next login.

Send a deletion request via our Contact page. We'll process it within 7 business days.

Yes. We use HTTPS, secure session cookies, CSRF protection, and Pherraxo's OAuth 2.0 — no passwords are stored on Urukuta. See our Privacy Policy for full details.